License Terms and General Conditions
Software License Agreement for the “MyRepair” Management System · Last updated: July 2026
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Software License Agreement for the “MyRepair” Management System · Last updated: July 2026
← Back to homepageThe service called MyRepair, provided to the User, is supplied by Fixit SRLS under the following General Conditions. Upon completing the annual subscription procedure, the User-Licensee (hereinafter also referred to simply as “user”) accepts these General Conditions, which form an integral part of the Agreement, and without any further consent declares them to be valid, effective, and governing the relationship between the User and Fixit SRLS.
The subject matter of this agreement is the granting of a license to use the software known as MyRepair, against payment of a recurring fee. MyRepair is a professional web application created by Fixit SRLS, hosted on servers within the European Union, which the User-Licensee accesses via their own Internet connection.
MyRepair is a management software that may contain the user’s customer data, including by way of example and not limitation: first and last name, phone number, address, email, and notes on items handed in by customers, for the purpose of managing the service relationship.
The license is granted on a non-exclusive basis and may not be transferred to third parties under any circumstances. The user is prohibited from modifying, augmenting, subletting and/or assigning the MyRepair software without written consent from Fixit SRLS.
FREE Plan: the free plan is active indefinitely, subject to the limitations set out in Art. 3. It has no expiry date and requires no payment. Fixit SRLS reserves the right to modify the FREE plan limits with a notice published in these General Conditions.
BASE and PREMIUM Plans: the paid license agreement has a duration of 12 (twelve) months from the activation date. At the end of the period the license expires automatically. Renewal for a further 12-month period takes place exclusively upon payment of the fee applicable at the renewal date (see Art. 3); no automatic tacit renewal is provided.
Company details required for invoicing must be sent to info@myrepair.it. The paid license will be active from the moment payment is confirmed.
The available plans and their annual fees are:
The prices shown are those in force at the date of the last amendment to these General Conditions. Fixit SRLS reserves the right to update fees for future renewals; the updated fee will be published in these General Conditions and will apply at the time of renewal. Users who proceed with renewal accept the price in force at that date.
Payments may be made by:
Payments are due regardless of any disputes. In the event of late payment, after 15 days from written notice, statutory interest will accrue. Fixit SRLS reserves the right to suspend the service until full payment is received.
Fixit SRLS undertakes to provide an efficient service but shall not be held liable for damages arising from interruptions caused by events beyond its control (absence of internet connection, suspensions by the hosting provider, natural disasters, etc.). Fixit SRLS reserves the right to temporarily suspend the service for maintenance, migrations, or updates, for the minimum time necessary.
The user is solely responsible for all activities carried out through the software and holds Fixit SRLS harmless from any liability towards third parties. Fixit SRLS has no direct control over information entered into the system by the user and shall not be held liable for its content.
Should the user fail to fulfil their payment obligations, Fixit SRLS shall have the right to terminate the relationship with immediate effect. Termination entails, in addition to the payment of amounts due and late-payment interest, a penalty equal to the full annual fee, without prejudice to claims for greater damages.
The MyRepair software is the exclusive property of Fixit SRLS in all its parts, which holds all economic and moral rights therein. All rights not expressly granted under this agreement are reserved to Fixit SRLS.
It is the user’s responsibility to back up data entered into MyRepair by saving it to their own PC or other storage medium. Fixit SRLS performs periodic automatic back-ups as an internal security measure, but such back-ups do not replace the user’s obligation to maintain their own copies of the data.
Upon termination of the paid contract (non-renewal or withdrawal), the account will automatically revert to the FREE plan with its corresponding limitations. Data entered by the user is retained for the period required by applicable regulations (civil, tax, accounting). Upon written request sent to info@myrepair.it, the user may request export of their data or permanent deletion of the account, subject to legal obligations.
The service will be offered 24 hours a day, 7 days a week. Issues not attributable to Fixit SRLS shall not be imputed to it. In the event of a maintenance suspension communicated in advance by email, the user shall be entitled to a proportional reduction of the fee only if the suspension exceeds 7 days for reasons attributable to Fixit SRLS.
System updates are included in the subscription fee. Improvements and new services will be presented to the user, who will have the option to subscribe to them through additional agreements.
Access to the service takes place via the Internet or TCP/IP connections through a web interface. The user must verify the compatibility of their equipment with the minimum requirements of the application. Fixit SRLS shall not be held liable for service disruptions arising from incompatibility of the user’s hardware or software.
The user is required to keep their access credentials (email and password) strictly confidential and is directly responsible for any damage resulting from improper or unauthorised use thereof. In the event of loss or theft of credentials, the user must immediately notify Fixit SRLS by email at info@myrepair.it.
For all disputes between the parties, the Court of Turin shall have exclusive jurisdiction. The relationship is governed by Italian law.
The user undertakes to keep confidential the technical aspects and solutions adopted in the service. Fixit SRLS undertakes to implement all necessary measures to guarantee data security as required by EU Regulation 2016/679 (GDPR) and Legislative Decree no. 196/2003 as amended by Legislative Decree no. 101/2018.
Data entered by the user is protected pursuant to Arts. 13 and 14 of EU Regulation 2016/679 (GDPR). The data controller for the user’s customers’ data is the user-licensee. The controller has a duty to obtain the necessary authorisations from their customers (Data Subjects) for entering data into the system, informing them that data is stored on servers within the European Union and that, for maintenance purposes only, Fixit SRLS may have access to it. Fixit SRLS undertakes not to disclose data to third parties other than the user-licensee.
For the full privacy notice on how Fixit SRLS processes data as Data Controller (registration and service usage data), please refer to the Privacy Policy.
This agreement is concluded remotely at the end of the purchase procedure within the application: by clicking the final confirmation button, the user declares that they have read and accepted these General Conditions. Should the user fail to pay the annual fee, Fixit SRLS may deactivate the account without further notice.